Privacy Policy
MidCity Handyman & Remodeling - Privacy Policy
At MidCity Handyman & Remodeling, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website (https://www.midcityhr.com), services, and communications. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. The data collected may include:
- Personal Identification Information (PII): This includes your full name, email address, phone number, mailing address, and payment information.
- Non-Personal Identification Information (Non-PII): This includes data such as your browser type, device type, IP address, and cookies.
- Transaction Information: This includes details of services purchased, service history, payment history, invoices, and quotes.
- Communication Records: This includes emails, chat transcripts, and phone call details.
2. How We Collect Information
We collect information in several ways:
- **Direct Interactions**: When you fill out forms on our website, contact us via phone or email, or during in-person consultations.
- **Automated Technologies**: Through cookies, Google Analytics, and similar technologies.
- **Third-Party Sources**: From payment processors and marketing partners.
**3. How We Use Your Information**
We use your information for the following purposes:
- To provide and fulfill service requests.
- To communicate with you about your projects and appointments.
- To improve our website and services.
- To comply with legal requirements and prevent fraud.
**4. How We Share Your Information**
We do not sell or rent your information. However, we may share it with:
- **Service Providers**: Third-party providers such as payment processors, hosting platforms, and email services.
- **Legal Compliance**: If required by law or to protect our rights.
- **Business Transfers**: If we undergo a merger, acquisition, or sale.
**5. How We Protect Your Information**
We use reasonable security measures to protect your data, including SSL encryption and access control. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
**6. Your Rights and Choices**
- **Access and Update**: You have the right to request access to and update your personal information.
- **Opt-Out**: You can opt-out of marketing emails by using the "unsubscribe" link.
- **Delete Your Data**: You may request the deletion of your data, although we may retain certain information for legal purposes.
**7. Retention of Personal Information**
We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your data.
**8. International Data Transfers**
If you are accessing our services from outside the United States, your data may be transferred to and stored in the U.S. or other countries with different data protection laws.
**9. Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
**10. Changes to This Privacy Policy**
We may update this Privacy Policy at any time. The "Last Updated" date will reflect any changes, and you should review this page periodically.
**11. Contact Us**
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
**MidCity Handyman & Remodeling**
Email: info@midcityhr.com
Phone: (716) 477-5520