- Water & Flood Damage Mitigation
- Fire & Smoke Restoration
- Storm & Wind Damage Repairs
- Roof & Siding Replacement (Insurance Approved)
- Structural & Drywall Reconstruction
- Electrical & Plumbing Claim Repairs
- Interior Rebuilds + Finish Work
- Mold Remediation & Prevention Barrier Application
- Code Compliance and Municipal Clearances
- Full Estimate Documentation & Photo Logs
Average completion window: 3–7 business days from approval.
Goal: Insurance-approved, inspector-verified, zero claim callbacks.
WHY WORK WITH MHR
- Speed & Precision Under Pressure
Insurance timelines are tight. Our crews mobilize within 24 hours of approval and complete most jobs in under a week — with daily photo updates and status texts. - Documentation Built for Insurance Approval
Every repair includes a digital folder with before/after photos, timestamped progress shots, material lists, and final sign-offs ready for your adjuster. - Seamless Communication with Chloe AI
Our AI-powered system answers calls 24/7, books appointments, and sends updates automatically — ensuring no missed messages or delays. - Verified Quality & Compliance
All work meets local and state codes and passes independent post-repair inspection before sign-off. - Trusted by Western NY Insurance Professionals
We work directly with adjusters and restoration partners to simplify claims and accelerate payouts.
OUR PROCESS
- Damage Assessment Upload — Send your claim file, adjuster notes, or photos through our secure portal.
- Scope & Quote — We analyze scope items and return a line-item estimate within 24 hours.
- Insurance Coordination — We communicate with your adjuster to align scope and pricing.
- Repairs & Restoration — Our team executes repairs with real-time progress photos and update logs.
- Completion & Verification — Final inspection report + photo set sent for claim closure and payout.
COMPLIANCE & GUARANTEES
- Insurance-Approved Estimates — Xactimate-based pricing for faster approvals.
- Guaranteed Timeline — Miss it without client-approved change order = 10 % labor credit.
- Photo-Verified Work — Before, During, and After documentation delivered with each invoice.
- Full Licensing & Insurance — COI + W-9 available upon request.
- Zero-Risk Policy — We don’t bill until your adjuster approves the completed scope.
WHO WE SERVE
- Insurance Adjusters & Appraisers
- Restoration Companies (Overflow Support & Field Crews)
- Property Owners Managing Claims
- HOAs & Multi-Property Portfolios
- Property Managers Needing Emergency Repairs
We bridge the gap between field repairs and claims approval so you can restore faster and close files sooner.
Frequently Asked Questions
Do you work with all insurance carriers?
Yes — we handle State Farm, Allstate, USAA, Travelers, Progressive, and local mutuals.
Can you start before the claim is approved?
Yes. We offer conditional starts for urgent repairs with adjuster pre-authorization
How do you price repairs?
We use Xactimate industry pricing for transparent, carrier-aligned estimates.
Do you handle direct billing?
Yes. We can bill your carrier directly once work is signed off.
Is your documentation accepted by carriers?
Yes — our reports meet or exceed carrier photo and data standards for claim verification.
Need a Trusted Partner for Insurance Repair Work?
Partner with MHR for compliant, photo-verified repairs that simplify the claims process and get you approved faster.
