CEO / Founder
John Thomas
Runs the business, manages every project scope, and handles client communication. If something goes sideways, John is the person responsible for fixing it.
About Midcity Handyman & Remodeling
Owner-operated. Process-driven. Built to solve the contractor reliability problem.
Clear scopes, photo-verified stages, accountable communication, and a formal finish protocol for projects across Western New York.
Why this company exists
The contractor experience was broken. We built a better operating system.
Homeowners were getting ghosted mid-project. Verbal quotes turned into surprise invoices. Timelines meant nothing. Quality checks only happened when the homeowner caught something wrong.
Midcity Handyman & Remodeling was built to work differently. Every project follows a documented process. Every scope is written before work begins. Every stage gets photo-verified. Every project closes through a formal quality gate—not a disappearing act.
This is not a company built on volume. It is built on doing the work correctly, documenting it, and standing behind it. Midcity Handyman & Remodeling operates as a division of URD Management Inc., based in Lockport, New York.
The team
Lean by design. Accountable by default.
A small team means every person on the project understands the written scope, the quality standard, and who owns each next step.
Lead Foreman / Co-Founder
Gary Tarr
Leads field operations and manages day-to-day execution on job sites. Gary keeps the work aligned with the written scope and project timeline.
Painting & Flooring Specialist
Jack
Handles painting and flooring installations across MHR projects. His finish work is what clients see last, so details and clean handoff matter.
Licensed trade coordination
MHR coordinates verified New York subcontractors for electrical, plumbing, and HVAC work. Licensed subcontractors must provide proof of active licensing and insurance before work begins.
The 14-stage project lifecycle
The process runs on every job, regardless of size.
01Inquiry intake
02Site visit
03Scope writing
04Client approval
05Material procurement
06Scheduling
07Demo / prep
08Rough-in coordination
09Inspections
10Finish work
11Quality check
12Punch list
13Signature Finish Protocol
14Project close
The Signature Finish Protocol
No project closes without a formal quality gate.
The Signature Finish Protocol happens after construction is complete and before the project officially closes.
- Detailed walkthrough of all completed work with the client
- Photo documentation of every finished area
- Punch-list review and resolution of remaining items
- Client sign-off confirming the work meets the written scope
What we stand on
Standards that protect both sides.
Documentation over memory
Written scopes, photo-verified stages, and formal sign-offs. If it is not documented, it did not happen.
Transparency over salesmanship
You get the real scope, timeline, and cost. We do not lowball work and rely on preventable change orders later.
Licensed trade compliance
Work requiring licensed electrical, plumbing, or HVAC professionals is performed by verified New York trades.
Where we work
21 communities within approximately 45 miles of Lockport.
Staying local keeps our team close enough to manage work directly and respond quickly.
LockportBuffaloNiagara FallsNorth TonawandaTonawandaAmherstCheektowagaDepewLancasterWilliamsvilleKenmoreGrand IslandWheatfieldPendletonCambriaWilsonNewfaneLewistonYoungstownRansomvilleMedina
Not sure whether your property is in our service area? Call 1-833-RENO-MHR.
What our clients say
5.0 ★★★★★
18 Google Reviews · Every review is from a verified Google Business Profile.
★★★★★
“I first reached out to MidCity for a quick paint touch-up, but after seeing their professionalism and quality of work, I hired them for a complete living room makeover. They managed every detail seamlessly.”Ailyn GuerreroGeneral Renovation
★★★★★
“I had a leak that turned out to be a major issue. MidCity was very reasonable, quickly scheduled an appointment, stayed on budget, and overall I am very satisfied.”James NolanKitchen Remodeling
★★★★★
“We had water damage in our basement and needed help fast. MidCity showed up the next day, handled the repairs, and suggested upgrades to prevent future issues.”Brian KimBasement Finishing