General Renovation Project: C00176 | Western NY Before & After

The Challenge

When the Kowalski family reached out to Mid City Home Restoration last spring, their 1970s ranch home in the Lockport area needed more than just cosmetic updates. The kitchen was outdated with cabinets that no longer closed properly, the flooring throughout the main level was worn and uneven, and the bathroom had become a source of frustration with plumbing issues and cracked tile work. The couple had owned the home for nearly twenty years and loved the neighborhood, but they knew a comprehensive renovation was the only way to make it feel like home again. They wanted the work done right, on schedule, and by people who understood Western New York homes and the specific challenges that come with older construction in our climate.

The real challenge wasn’t just the scope of work—it was coordinating multiple trades, managing the disruption to daily life, and ensuring quality at every step. The Kowalskis had heard too many stories from neighbors about contractors who overpromised and underdelivered. They needed a team they could trust.

Our Approach

We started with a thorough on-site assessment, walking through the home with the Kowalskis to understand not just what was broken, but how they actually lived in the space. We listened to their priorities: a functional kitchen for entertaining, updated plumbing and electrical systems, and a bathroom that felt modern without being trendy. During this consultation, we identified some hidden issues typical of homes built in the 1970s—outdated wiring that needed upgrading for safety and the settling foundation that was causing uneven floors in the hallway. Our team explained each finding in plain language and outlined what a complete renovation would look like, step by step. Pricing was determined after this detailed assessment, ensuring the Kowalskis understood exactly what they were investing in.

Our project plan addressed the foundation issues first, making necessary adjustments to correct the floor levels safely. Once the structural work was complete, we focused on the kitchen renovation, which involved removing the old cabinetry, updating the electrical to modern standards, and installing new plumbing for the sink. We installed new cabinets with better storage solutions, new countertops, and fresh lighting that transformed how the room felt. While this work was underway, our team also tackled the bathroom, addressing the plumbing issues, replacing damaged tile, updating fixtures, and installing a new vanity. Throughout the project, we maintained clear communication with the Kowalskis, providing weekly updates and addressing any questions or concerns immediately. All work was performed by licensed professionals familiar with the requirements and building codes specific to our Western New York region.

The Result

The transformation was remarkable. The Kowalskis now have a kitchen that’s both beautiful and practical, with plenty of counter space and storage, updated appliances, and lighting that makes cooking and entertaining a pleasure. The bathroom is no longer a point of frustration—it’s a calm, clean space with modern fixtures and proper ventilation. The flooring throughout the main level is now level and uniform, creating better flow through the home and eliminating the tripping hazards that concerned them. But beyond the aesthetics and functionality, the home is now safer and more efficient, with updated electrical systems and plumbing that will serve the family well for years to come.

Perhaps most importantly, the Kowalskis felt supported throughout the entire process. Our team worked methodically and professionally, cleaned up at the end of each day, and completed the project within the timeframe we’d agreed upon. They felt confident knowing that all work comes with our 1-year workmanship warranty, so if anything needed attention after we finished, we’d be there to make it right. The family is now planning to spend the next decade enjoying their refreshed home instead of worrying about what needs fixing next.

Frequently Asked Questions

How long does a general renovation typically take?

The timeline depends on the scope of work and the size of your home. Smaller projects like a single kitchen or bathroom might take 4 to 8 weeks, while a whole-home renovation could take several months. During your initial consultation, we’ll provide a realistic estimate based on the specific work involved and our current project schedule. We always prioritize keeping disruption to your daily life manageable.

What’s included in your workmanship warranty?

All of our work is covered by a 1-year workmanship warranty, which means if any installation or craftsmanship issue arises within that first year, we’ll come back and fix it at no charge. This warranty gives you peace of mind knowing we stand behind our work. It’s one of the ways we show our commitment to quality and customer satisfaction here in Western New York.

Do you handle permits and inspections?

Yes, we manage the entire process. We’ll pull the necessary permits for your project, coordinate with local inspectors, and ensure all work meets current building codes for the Buffalo area and surrounding regions. This protects both you and your home, and it’s something we handle so you don’t have to worry about it.

Can you work around my schedule if I’m still living in the home?

Absolutely. We understand that most people need to continue living in their homes during renovations. We work with your schedule, plan work in phases when possible, and do our best to minimize disruption. Clear communication is key, and we’ll always let you know what to expect each week so you can plan accordingly.

Ready to transform your home? Book your free site visit and see what Mid City Home Restoration can do for you.