What the warranty means
If something we built, installed, or finished does not perform as it should because of our workmanship, contact us. We will assess the issue and, when covered, resolve it without additional labor cost.
What is generally covered
- Labor and workmanship performed directly by MHR field teams
- Items specifically included in the signed written project scope
- Workmanship issues reported within 12 months of completion
What is generally not covered
- Normal wear, abuse, neglect, movement, moisture, or conditions outside our work
- Manufacturer defects or material failures covered by separate warranties
- Work altered or repaired by others after project completion
- Items outside the signed scope or damage caused by unrelated systems
How to make a claim
- Call +1 (833) 736-6647 or use the contact form.
- Describe the issue and provide available photos.
- We schedule an assessment, normally within five business days.
- If covered, we arrange the corrective work at no additional labor cost.