Warranty

1-Year Craftsmanship Warranty

Mid City Home Restoration stands behind the work we do. Every project completed by our field teams is covered by a 1-year craftsmanship warranty.

12-Month Coverage5-Business-Day AssessmentWritten Scope BasedNo Runaround
Overview

What This Warranty Means

When Mid City Home Restoration completes a project, we guarantee the craftsmanship for 12 months from the project completion date. If something we built, installed, or finished does not hold up the way it should, we come back and make it right.

This warranty covers the labor and workmanship performed directly by MHR field teams on items included in your written project scope. It does not extend to materials, which carry manufacturer warranties, or to work performed by licensed subcontractors, who carry their own warranties and licensing.

Coverage Details

What Is Covered and What Is Not

What Is Covered

  • Craftsmanship performed directly by MHR field teams
  • Installation quality on tile, flooring, cabinetry, trim, and fixtures
  • Paint and finish work performed by MHR
  • Framing, drywall, and scope-based work
  • 12-month coverage from project completion

What Is Not Covered

  • Normal wear and tear
  • Homeowner modifications after completion
  • Manufacturer material defects
  • Licensed subcontractor work
  • Water intrusion, settling, or conditions outside MHR control
Claims

How to Make a Warranty Claim

1. Call Us

Call 1-833-RENO-MHR and describe the issue.

2. We Assess

MHR schedules an on-site assessment within 5 business days of your call.

3. We Fix It

If the issue is covered, MHR resolves it at no additional cost.

FAQ

Warranty Questions

Does the warranty cover subcontractor work?
No. Plumbing, electrical, HVAC, and other licensed subcontractor work is covered by the subcontractor's own warranty and licensing. MHR helps connect you with the right contact.
What if the issue is material-related?
Material defects are handled through the manufacturer's warranty. MHR can help identify whether the issue appears workmanship-related or product-related.

Book Your Free Site Visit

We walk the property, assess scope, and deliver a written estimate at no charge.

Questions about your warranty?

Contact us and we will help determine the next step.

Contact Us